Returns & Exchanges

At Ray The Brand, we want you to love your purchase. If you are not completely satisfied, we offer a 30-day return policy for all unworn and unwashed items with original tags attached.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place the items in their original packaging, ensuring all brand tags and protective seals are intact.

  • 3.
    Ship It Back

    Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.