Returns & Exchanges
At Ray The Brand, we want you to love your purchase. If you are not completely satisfied, we offer a 30-day return policy for all unworn and unwashed items with original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all brand tags and protective seals are intact.
- 3.Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
